| How do I subscribe? -There are two different ways to subscribe to the Forex 24/7. If you are going to subscribe to the site and open a live trading account at FxPro.com, or already have a live trading account under Forex 24/7's IB group, then there is a one time fee. Please use the "Pay Now' button. If you are going to subscribe to Forex 24/7 and not open a live trading account at FxPro.com then please use the button that says "Subscribe" on it.
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| What are the different types of ways to pay for the subscription? -We offer MasterCard, VISA, Discover, or PayPal.
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| When do subscriptions actually start? -When you sign up, you become a member! You will be emailed your user name and password for the site and you are a member until you cancel. If you signed up and have a trading account at FxPro as long as the account is actively traded the membership is good until the trading account goes dormant.
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| Do subscriptions automatically renew? -Yes...every 30 days, from the day you sign up your charge card or PayPal account will be billed $129.95 until you cancel. If you sign up for the site, then sign up for a live trading account at FxPro within 30 days, you make a one time payment and the site is free as long as the account is actively traded. If you are using PayPal, remember to create a subscription.
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| Exactly what will I receive when I subscribe? -When you sign up, you get access to the chat room, and the members area. If you sign up for FxPro under our IB program, you get free membership on the site. Coming soon we will have trading files on different types of indicators and strategies for the forex market for sale on the site. As a member, you will be shown how to use these files and how they work in the chatroom.
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| How do I cancel my subscription? -Send us an email at least 3 business days BEFORE your renewal date to sales@forex-24-7.com Please include the user name and password we provided at sign up! If you signed up using PayPal, send us a 3 day notice, and you will have to cancel your payment with PayPal your self. We cannot cancel the payment for you.
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| Alerts & Signals
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| What is included in each signal? -Each night Monday through Friday starting at 01:15 am NY time the trading starts. Members meet and the white board, (our score board) is updated from the night before. The nightly goal is to make 80+ pips, or three hours of trading, whichever comes first. After the score board is updated from the night before, anything over 80+ pips goes into a surplus fund. This surplus fund is maintained on the score board to keep you informed of how your account is doing for the month. The first of the month the surplus fund is rolled over and turned back to zero. As long as the surplus fund is positive then we know that the 80+ pips a day is untouched and safe to take as a paycheck at the end of the month. Soon there will be files for sale on the site showing how to use indicators and simple strategies on how to trade the forex market. This will be part of the nightly trading in the chat room where the files will be gone over and shown how to be used to members.
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| Are the signals easy to follow? How much time does it take to trade them? -Signals are very easy to follow.
EXAMPLE: We will say, "GO LONG, I am long @____" whatever the price is for that trade. You choose to take the trade or not. Then when we exit the trade we say "I am out @____" whatever the price is at the time in the market. We try to give you a price to enter or exit before the market gets there with as much notice as we can...but we can not always do so! As for how much time do they take...each one is different then the next. Some last minutes. Some last an hour or two.
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| Do I need to use a certain broker for trading your signals? -We would like each of our members to have a broker that allows hedge trading. By that we mean you should be able to buy and sell on the same pair, without having to close any open trades.
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| What makes your trade signals worth subscribing to? -We would have to say the profit potential. Trades are called by audio in a chat room where you have to wait all day and hope you don't miss the email. Check our performance and ask yourself if you would like to achieve something similar. However be very clear that no past performance is a guarantee that similar results will occur in the future. We might also mention that many trade signal services require that you manage trades yourself. This is often the downfall of most traders, as managing trades is quite difficult in the face of the emotions greed and fear. We provide you with the calls to manage your trades, and signals for exactly how we are using these calls to achieve our results. We believe that over time you will learn from our research and our trading how to be a better trader yourself, for those who so desire.
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| Do you hold positions over the weekend? -We try not to, but there is aways that chance we might have to. We do use hedging to trade our way out of bad trades. Our goal is to have all trades closed when the night is done.
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| How do you handle the big news market movers, like US Non Farm Payrolls and US FOMC rate announcements? -We try not to be in the market at those times.
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| How many new entry signals per month do you average? -Each night is different from the next. Some nights we may have 4 trades. We have had up to 25 trades in a night! Our nightly goal is 80+ pips or three hours of trading, whichever comes first.
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| Forex Trading Performance
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| How accurate is the performance record on the Website? -The results posted on the calendar are from our closed statements from our broker. The lot size we use may be different from what you use and may vary in your dollar amount. However, the pips you make will be the same or close to the same as ours.
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| How much money should I expect to make? Same as you? -We try to make 80+ pips each and every night. If you are there for that nights trading, you should be able to make close to or the same, if not more then the amount of pips that are in our W/L,(win/loss) for that day. If you are not there at the start of the session or not there for the day you will not make the same as we do.
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| Do performance results take into account the spread on the pairs traded? -The results posted in the calendar are those of closed trades. Therefore, they are after the brokers spread is removed and are net results of our trades.
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| What do you do about any open trades? -Open trades have hedged trades placed against them. The hedge trades have target prices put on them and the open trades have stop losses put on them. The target price and stop loss will be different so that in one point in the market the hedge trade will pay more then the open trade and both will be closed.
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| CHAT ROOM
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| Can I use the chat room all the time? -The chat room is open 24/7! You are more then welcome to use it as offen as you like! Each member is allowed to video conference with each other at any time other then posted trading times!
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| What are the hours of operation for live trading in the chat room? -We start orientation for new members every night Monday-Friday at 01:15 am NY time. Once orientation is over, we start trading and try to make 80+ pips for the night or trade for three hours...which ever comes first.
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| How do I get to the chat room, is there is a login form? -First you have to sign up to become a member! When you sign up, you will be sent via an email address you give us, a user name, password and an orientation letter. This user name and password is good just for the members area login! After clicking on the chat room link on the site, it will open up a window called "members area" were it has two information boxes. Insert your users name where it says "email" and then your password in the remaining box. Then once you login you are directed to the chat room where you have to register one more time for a user name that others will get to know you by, and a password of your choice to enter the chat room area! (This will be the user name and password that people know you by, not the one I send you)! After you register, enter the user name in the user name box and the password in the password box and click login. After you login there is a bar that goes across the top of the window that says "Trading Room". Click on that and it will open the chat room for you.
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| How come I cannot hear the speaker? -In order for you to hear the person talking, there will be a list of login members on the (RIGHT) hand side of the chat room. If a person is talking, there will be a WEBCAM icon to the (RIGHT) of their name. By clicking on the WEBCAM icon, you will be able to listen to that person talk!
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| How come I can't see the Score board? -In order to see the score board/white board you need to click on the first icon on the top right hand side of the chat room. Your white board will open and is movable.
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| Leverage & Lot Size
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| How much money do I need to start with your site? -It is suggested that you first use a demo account when you sign up, until you get an idea how the site works and what type of trading we do. Most if not all brokers offer "FREE" demo accounts! Try to set the demo account up just as you would have your live account. By doing so you can see the results after trading with us for several days in the chat room at no cost to you.
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| What is the difference between leverage and lot size? Lot size determines the amount of money made/paid per pip! Leverage is the amount of money it will cost you to execute a trade. For 1 standard trade to be executed it cost $100,000.! The bank pays that money! Of that $100,000. you and your broker cover $1000. to execute it. Here is where the leverage comes in to play. Your broker pays his share of the $1000. to execute the trade. At 100: 1 leverage your broker pays $1. for every dollar you pay. So you will pay $500. and the broker pays $500. and the trade is executed. 200:1, the broker pays $2. for every $1. you pay.
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| Do you have managed account? -Yes we offer managed accounts. They are month to month. Personal accounts or bulk buy in account.
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| What is the fee for managed accounts? -We charge a 20% fee of net profit that is made in your personal account There is no maximum profit goal. In the bulk account there is a 20% fee for net profit with a maximum of 20% profit.
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| How much can I make with your managed accounts? -Our goal for each month is to make each client 20% of their deposit.
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| How much do I have to deposit? -With personal accounts, the minimum deposit we request is $5,000. For bulk accounts, the minimum deposit required is $500, in $500 increments.
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